Despite the total revenue flowing through systems integrators totaling $950bn in 2025, according to Omdia’s IT Opportunity data, the industry stands at a point of inflection. The emerging agentic economy has posed a disruption to the Global System Integrator (GSI) and consulting industry that has not truly been experienced since the turn of the millennium, with the decoupling of the Big 4 audit and advisory firms. The era of AI is fundamentally changing both how enterprise customers operate and, more critically, what they expect from their technology partners of choice.

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